Lifetime Fluency
An American organisation that looked for ways to offer an online service during covid 19. I was hired as a freelance UX researcher to deliver a research report for the lead designer of the company.
- 2 week challenge
- Solo Researcher
- Interviewed speech therapist
Business case
Speech therapy is based on human contact which seems impossible to deliver online. Lifetime fluency finds itself in a position where the needs are high with children not able to interact with each other and therapy becomes hard to offer as therapists cannot meet patients directly.
![problem statement of the speech therapist](https://jeremie.roberrini.com/wp-content/uploads/2023/07/statement.png)
![speech therapist persona made for lifetime fluency](https://jeremie.roberrini.com/wp-content/uploads/2023/07/persona-speech-1024x791.png)
Challenge
Keeping attention from patients and explaining complicated mouth movements is a challenge. Thanks to interviews with speech therapists and watching videos from patients. I found out that a simple video solution was not enough.
Solution
Allows therapists to integrate speech exercises and actionable mouth cards for better interactivity. A simple exercise can be created by uploading a picture, adding words that would need to be repeated and in which the therapist has full control of the points and timing. With a little mouth card, the therapist can show a drawing of how to do a specific sound clearly without needing a camera.
![ux flow and wireframe made for lifetime fluency](https://jeremie.roberrini.com/wp-content/uploads/2023/07/userflow-speech-1024x698.png)
Let's meet
I’m curious to hear about your projects & challenges